System Administrator Job at Robert Half, Cleveland, OH

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  • Robert Half
  • Cleveland, OH

Job Description

Job Title: IT Helpdesk Technician (1 Onsite, 1 Virtual)

Type: 3–6 Month Contract to Hire

Location: Cleveland

Start Date: ASAP

Duration: 3 to 6 Months (Contract-to-Hire)

Job Overview:

We are seeking two skilled IT Helpdesk Technicians —one to work onsite and one remote—to support users across a broad range of technologies. Candidates will assist with daily IT operations, provide Level 1–2 troubleshooting, and support users in a mixed on-premises/cloud environment. This is a contract-to-hire opportunity for individuals with hands-on experience in enterprise support.

Key Responsibilities:

  • Provide helpdesk support for end users, addressing issues related to hardware, software, and connectivity (Windows 11 Pro, VPN, printers, etc.)
  • Support and troubleshoot PA system , VPN services , and local on-site servers
  • Assist with the deployment and support

Requirements:

  • 1–3 years of IT Helpdesk or Technical Support experience
  • Strong knowledge of Windows 11 Pro , VPNs , and network troubleshooting

Preferred Certifications (not required):

  • CompTIA A+, Network+, or Microsoft Fundamentals
  • ITIL Foundation

Job Tags

Contract work, Local area, Immediate start,

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