Job Description

About Us:

Troy Companies has been a reliable provider of safe and efficient pipeline construction and maintenance services for over 75 years. We are looking for a professional and friendly receptionist to join our team and be the first point of contact for our organization.

Job Summary:

We are seeking a highly organized and personable receptionist to manage our front desk operations. The ideal candidate will provide efficient and courteous service to our clients, visitors, and employees, while managing a variety of administrative tasks. This role is critical in maintaining a positive first impression of our company.

Key Responsibilities:

- Greeting and Welcoming: Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival.

- Telephone Management: Answer, screen, and forward incoming phone calls while providing basic information when needed.

- Appointment Scheduling: Manage appointment calendars, scheduling meetings, and conference calls as required.

- Mail and Deliveries: Receive, sort, and distribute daily mail/deliveries; manage outgoing mail processes.

- Administrative Support: Perform various clerical tasks such as copying, faxing, scanning, and filing documents.

- Client Interaction: Maintain a professional and friendly demeanor at all times, ensuring that client interactions are positive.

- Security: Monitor access to the office, ensuring that visitors sign in and out according to company policy.

- Office Maintenance: Keep the reception area tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).

- Data Entry: Input and update client information into the company database accurately.

- Other Duties: Assist with other administrative tasks as needed, contributing to the overall efficiency of the office.

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