SNÖServices Sourcing Specialist plays a pivotal role in driving organizational success by overseeing the beginning-to-end process of sourcing and onboarding service partners. Their primary responsibility is to manage and optimize these processes to ensure the timely, cost-effective, and quality service of partners that align with the organization's goals and standards.
This role involves identifying and evaluating potential service partners, negotiating contracts, and fostering strong relationships to build a reliable and efficient service partner network. The sourcing specialist ensures compliance with onboarding policies and leverages data-driven insights to identify opportunities for process improvement, cost savings, and enhanced service delivery.
Additionally, the sourcing specialist collaborates closely with internal stakeholders to understand service delivery requirements, provides sourcing solutions that meet business needs, and maintains transparency throughout the sourcing-onboarding cycle. By ensuring the efficient and effective acquisition of service partners, this role significantly contributes to the organization's operational excellence and strategic objectives.
Responsibilities:
Sourcing and Onboarding:
Identifying and assessing dependable service partners to align with organizational requirements.
Ensure all necessary and relevant service partner information is accurately collected, entered, and updated in the system as needed.
Familiarize service partners with SNO processes and procedures, including the use of the app and portal.
Negotiate:
Negotiating MSCAs, service exhibits, and pricing models with service partners to secure optimal value and superior quality.
Management and Performance:
Establishing and nurturing relationships with the service partner network to ensure competitive pricing, service delivery requirements, app, and portal utilization.
Evaluating service partner performance, agreements, and system utilization to identify opportunities for improvement.
Market Trends:
Staying informed on market trends, industry best practices, and supplier performance.
The sourcing specialist should meet the following qualifications and demonstrate the following competencies:
Educational Background: Hold an associate degree (bachelor’s degree preferred) or have over five (5+) years of experience in project management, sourcing/procurement, or a management role.
Technological Proficiency: Exhibit a strong willingness and ability to understand and utilize technology effectively.
Communication Skills: Demonstrate excellent verbal and written communication abilities.
Collaborative Skills: Show proven ability to work effectively and collaboratively with team members and stakeholders.
Critical Thinking: Have a record of accomplishment of critical thinking and advanced problem-solving within established frameworks.
Leadership: Display strong leadership abilities to guide and influence teams effectively.
Negotiation Expertise: Possess exceptional negotiation skills to secure favorable outcomes and build successful partnerships.
Industry Experience: Experience in landscaping, snow removal, and the service industry.
Culture:
Tolerance for Structure: Comfort with adhering to rules, schedules, and procedures established by others.
Systematic: Preference for tasks that involve careful, methodical thinking and step-by-step processes.
Precise: Appreciation for work that demands accuracy and a detail-oriented approach.
Organized: Inclination to create and maintain order in various environments or situations.
Analytic: Tendency to logically assess facts and circumstances (distinct from analytical skill).
Pressure Tolerance: Ability to work comfortably under deadlines and busy schedules.
SNOServices’ fosters a culture rooted in an ethos built on three fundamental pillars:
Process-Driven: Well-defined, optimized processes are key to scaling SNOServices business efficiently. By streamlining tasks, clarifying roles, and allocating resources effectively, SNOServices ensures consistency, minimizes errors, and supports scalable growth.
Technology-Enabled: Embracing technology is vital for scaling our business efficiently. Automation, optimized tools, and robust systems enhance productivity, streamline operations, and support seamless collaboration. Technology also facilitates data integration and analysis, providing critical insights for informed decision-making.
Data-Focused: Data drives our decision-making and fuels successful scaling. By analyzing customer behavior, market trends, and operational performance, we uncover growth opportunities, optimize strategies, and reduce risks. Evidence-based decisions ensure accurate predictions and effective outcomes.
Employees are encouraged to embrace and embody these principles daily as they carry out their core responsibilities.
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