Service Manager Job at Storm Search, Dodge City, KS

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  • Storm Search
  • Dodge City, KS

Job Description

A Service Manager position, in Dodge City, is available through Storm Search. This is a direct hire job opportunity with competitive compensation, room for growth and great benefits!

Relocation Assistance Available!

Job Responsibilities

  • Lead the service department with a focus on customer satisfaction, technician development, and operational efficiency
  • Build and maintain strong relationships with customers to grow a loyal client base
  • Supervise and support a diverse team including Service Technicians, Set-up Technicians, Ag Tech Interns, Detail Technicians, Maintenance Technicians, Foremen, and Service Admin Personnel
  • Oversee daily operations of the service department including work orders, service calls, inspections, warranty work, and product improvement programs
  • Develop and mentor technicians to meet high standards of customer service and technical performance
  • Implement and uphold service processes and best practices to drive consistency and productivity
  • Collaborate with internal departments to ensure seamless service delivery and dealership success
  • Assist in recruiting, training, and retaining top talent within the service department
  • Execute local marketing plans to promote service offerings and grow the department’s presence
  • Foster a team-oriented environment focused on communication, accountability, and continuous improvement

Requirements

  • Technical experience (3-5 years)
  • Service Manager experience
  • Heavy Machinery experience

Job Tags

Local area, Relocation package,

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