Job Description

Position Summary:

The Steakhouse Restaurant Manager is responsible for ensuring fast, friendly, and courteous service in 630 Park Steakhouse at Graton Resort & Casino. The role of Restaurant Manager has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and exceptional guest service.

Essential Functions:

• Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
• Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
• Manage the inventory and order food and beverages, equipment and supplies.
• Inspect supplies, equipment and work areas.
• Schedule staff hours and assign duties.
• Maintain budgets and payroll records, and review financial transactions.
• Ensure Team Members are exceeding Graton Guest Service Standards.
• Oversee food preparation, portion sizes and the overall presentation of food.
• Respond and solve front-of-house guest issues in a timely and efficient manner.
• Interview, hire and train new Team Members and effectively audit to ensure training standards are satisfied.
• Maintain quality control of products and services. Ensure excellent and consistent quality of service and presentation.
• Evaluate and oversee job performance of all Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures.
• Conduct monthly inventories of food and beverages.

Required Qualifications:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Three (3) years food and beverage supervisory experience.
• High School Diploma or equivalent.
• Ability to handle a flexible schedule to work weekends, holidays and all shifts.
• Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
• Sound judgment in all decision making ability, even when dealing with difficult situations where guests, Team Members and the overall long-term profitability are not adversely impacted.
• Ability to work in a fast-paced environment and make quick judgment decisions.
• Must be at least 21 years of age.
• Must be able to obtain a gaming license from the Graton Gaming Commission.
• Must possess or obtain a California Food Handler Certification.

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