Job Description

Heartfelt Radio is committed to making Jesus Christ known through broadcast and multimedia outreach to Northeast Ohio and beyond. Our purpose is to inform the public while edifying, encouraging, and equipping believers through biblical teaching and uplifting music that glorifies God.

The Office Coordinator plays a vital role in supporting Heartfelt Radio’s daily operations. Reporting directly to the General Manager, this position oversees the reception area, manages office supply inventory, and assists both the General Manager and Business Manager with administrative tasks. Responsibilities include processing mail and bulk mailings, making bank deposits, preparing reports, and providing support for station contests, outreach initiatives, and events. The Office Coordinator interacts with the public daily—both in person and through telephone and electronic communication—serving as the welcoming face and voice of Heartfelt Radio.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Functions

• Serve as the first point of contact for visitors and telephone callers to WKJA, greeting each person pleasantly and professionally to create a welcoming environment.
• Maintain a professional, helpful, and friendly demeanor and appearance when interacting with the public, donors, listeners, Christian Healthcare Ministries (CHM) members, and all employees.
• Provide administrative support for station events and assist in the planning and execution of fundraising activities.
• Uphold the highest level of confidentiality regarding all information and interactions, both within and outside of WKJA.
• Support the station’s outreach efforts by assisting at community events and operating the WKJA event trailer as needed.
• Perform other duties and special projects assigned by the General Manager to support the mission and daily operations of Heartfelt Radio.

Proficiencies

• Proficient in the use of standard office equipment, including telephone systems, copiers, scanners, and label makers.
• Skilled in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to quickly learn and effectively utilize WKJA’s financial software systems.
• Strong multitasking skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.

Other Functions

• Committed to prayer in dependence upon God for His direction.
• Competent in presenting the Gospel and leading people to Christ.
• Conducts oneself as a growing Christian, maintaining the highest possible standards of ethical and legal business practices, as outlined in the CHM Guidelines.
• Conform to the rules and regulations of the ministry.
• Expected to occasionally work extended hours and at weekend events.
• Must have valid driver’s license
• Ability to lift 40 pounds

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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