Office Administrator Job at Insight Global, New York, NY

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  • Insight Global
  • New York, NY

Job Description

Job description

A technology start-up client of Insight Global is seeking a detail-oriented and organized Founders Associate (Office Administrator/EA) to join their dynamic team in NYC. Our client is a business-to-business SAAS start-up that specializes in the home services industry.

Our client's software is revolutionizing the $700B home services industry with AI dispatching software. By automating the entire end-to-end process, their software ensures that technicians are matched to the right jobs, transforming a traditionally manual and data-light process.

Role Summary: As the right hand to their founding team, you will manage day-to-day coordination (calendar, inbox, travel) and office operations (vendor management, team events). You'll play a crucial role in scaling our systems during this hyper-growth phase.

Responsibilities:

  • Founder Enablement: Execute granular tasks.
  • Customer Finance Ops: Manage customer payments and bookkeeping.
  • Employee Experience: Oversee onboarding, celebrations, and team events.
  • Internal Office Ops: Replenish snack supplies, coordinate with the cleaning company, and plan office expansion.
  • Knowledge & Systems: Update SOPs and Notion documents.
  • Ad Hoc Projects: Address unexpected challenges.

Requirements:

  • Experience in high-paced environments.
  • Highly organized and detail-oriented.
  • Proactive problem solver.
  • Tech-savvy with tools like Notion, Google Calendar, and Slack.
  • Discreet and emotionally intelligent.
  • Eager to grow into broader leadership or operations roles.
  • Ideal for college graduates or candidates with 1-3 years of experience.

On-site Work Policy: In-person, Mon-Fri, 9:30am-5:30pm.

Compensation: $25.53 - $28 per hour. Exact compensation may vary depending on experience. This is a 6-month contract-to-hire and will have a significant increase in salary and benefits once permanent.

Expected hours: 40 per week

Job Tags

Hourly pay, Permanent employment, Contract work,

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