Loan Servicing Specialist Job at Keystone Bank, Austin, TX

c3U2NWsrUVg0L1YwMGYyN2FLdVgzZG5GYmc9PQ==
  • Keystone Bank
  • Austin, TX

Job Description

Loan Processing & Documentation

- Prepare and review loan documents using LaserPro and attorney-prepared documents, ensuring all loan stipulations on the Loan Approval and Credit Memorandum are met prior to booking and funding.

- Book loans to the core system, accurately determining proper loan system coding (e.g.., product type, collateral codes, call codes).

- Perform post-closing quality control for Consumer, Commercial, Commercial Real Estate, SBA, and Mortgage loans to ensure accuracy and completeness.

- Maintain a thorough knowledge and understanding of KSB policies, procedures, and guidelines related to loan documentation and legal entities.

Loan Servicing & Maintenance

- Process daily transactions including payment reversals, accrual adjustments, and maintenance transactions.

- Accurately and timely process all advance requests for loans, including those tied to a borrowing base.

- Prepare and process internal and external partial payoff and payoff requests for Mortgage, Commercial, SBA, Commercial Real Estate, and Consumer loan portfolios.

- Accurately calculate and process required accrual adjustments for reversal transactions.

- Process escrow payments and perform escrow analysis as needed for insurance and property tax payments.

- Monitor and process incoming and outgoing participation and SBA guaranty payments.

- Set and clear collateral and financial ticklers, ensuring backup documentation is saved to the imaging system.

- Process incoming mail, including updating ticklers, scanning, and imaging documents.

- Ensure required original documents are recorded in the safekeeping log and securely placed in the vault for both Active.

- Maintain Paid Off loan files.

- Assist with monitoring ongoing construction projects

- Assist SBA Loan Servicing and Reporting.

- Assist with projects within the department as needed and cross-train in other functions to support team flexibility and knowledge

sharing.

- Review and balance loan-related general ledgers (GLs).

- Review daily reports as needed to ensure data integrity and operational efficiency.

- Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.

Customer Service & Communication

- Timely and accurately respond to incoming customer service requests from internal and external customers.

- Provide answers to complex loan customers regarding loan credit agreement terms.

- Communicate effectively with lenders and admins to answer complex questions relating to the Mortgage, Commercial, SBA, Commercial Real Estate, and Consumer Loan Portfolio.

- Ensure all incoming requests are handled in a timely manner and according to bank procedures, including specialized requests from the inbox per service level agreements.

Job Tags

Similar Jobs

Murrelektronik North America

Customer Service Representative Job at Murrelektronik North America

 ...Murrelektroniks core values. Education & Work Environment Bachelors degree in...  ...the ability to sit, stand, and use a computer for extended periods. Why Youll Love...  ...~ Fitness reimbursement ~ Work from home days ~401(k) with a 4% company match... 

Bask Health

Visual Designer (Remote) Job at Bask Health

 ...about designing how we communicate the product, not the product itself. Expect all the perks of a big company. Were a seed-stage startup and are competitive in what we offer at our stage, but its a different role and opportunity than working at an established tech... 

Kraft Heinz

Sr Principal Scientist, R&D - Product Development (Bakery) Job at Kraft Heinz

Job Description: Senior Principal Scientist, R&D Product Development This is a Research and Development Bakery Technology role leading Product Development initiatives within Snacking Team. The role offers a variety of businesses to support across our Snacking product...

Cordia Resources by Cherry Bekaert

Senior Accountant Job at Cordia Resources by Cherry Bekaert

Cordia Resources nonprofit client is seeking a Senior Accountant. This role will support critical accounting functions, including account reconciliations, journal entries, fixed assets, and accounts payable. The ideal candidate will bring a solid foundation in nonprofit... 

Per Scholas

IT Support Technical Instructor Job at Per Scholas

 ...employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers...