Customer Service Specialist Job at Valgroup, Findlay, OH

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  • Valgroup
  • Findlay, OH

Job Description

Valgroup is hiring a Customer Service Specialist to support our Findlay, Ohio operations.

We are one of the largest plastics producers, transformers, and recyclers in the world, and the largest in Latin America. We invest in sustainable innovation and offer various innovative plastic packaging solutions, as well as compounds, recycled resins, masterbatches and machines. Our products are produced with the best raw materials and equipment on the market.

Check out our amazing company values and investment in sustainability at: . Also, visit us on Facebook: Valgroup USA .

Job Title: Customer Service Specialist

Location: Findlay, OH

Reports To: Customer Service Supervisor

Department: Sales/Customer Service

Shift/Schedule: Day Shift Mon-Fri

JOB DUTIES:

  • Solution-focus and critical thinking to resolve customer needs
  • Lead and manage projects in cross-functional teams
  • Excellent problem-solving skills
  • Good Time Management
  • Process customer orders
  • Understand and apply knowledge of manufacturing production cycle, customers, products, and services
  • Use pricing structures accurately
  • Manage phone calls and emails with professional and efficient communication skills

REQUIREMENTS:

  • Excellent communication and negotiation skills
  • Attention to detail
  • Proficient in Microsoft Applications including Word, Outlook, Excel
  • Proficient in SAP system a plus
  • 2-year degree and experience in customer service preferred

Benefits include Medical, Dental, and Vision. Life, Short-Term, and Long-Term Disability are provided at no cost. 401K plan with company match, and exceptional paid leave time.

A resume is required with the application

We are a tobacco-free and drug-free facility.

Compensation details: 22-24

PI2709d025b128-30492-37846639

Job Tags

Shift work, Day shift,

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