Customer service Professional - Hybrid role - Dallas, TX. Job at Vaco by Highspring, Dallas, TX

dCttNWsrWVk0UEIxMGZHNmFLdVkyOWpGWkE9PQ==
  • Vaco by Highspring
  • Dallas, TX

Job Description

In this role, you will provide high-quality support to clients in the financial services industry. The focus is on delivering an exceptional customer experience, resolving inquiries efficiently, and supporting clients across various areas such as account maintenance, transfers, and system navigation.
Key Responsibilities:
* Address and resolve complex or escalated client issues.
* Support clients with brokerage operations, advisory accounts, and general inquiries.
* Guide clients in using internal systems and platforms effectively.
* Accurately document interactions using CRM tools.
* Meet quality and productivity standards while working both independently and collaboratively.
* Contribute to team initiatives and special projects as needed.
Qualifications:
* Minimum 1 year of call center experience.
* Proficiency with Microsoft Office.
* High school diploma or GED required.
Preferred Skills:
* Strong communication, problem-solving, and interpersonal abilities.
* Detail-oriented with the ability to adapt in a fast-paced environment.
* Experience in financial services or banking is a plus.
* College degree or equivalent experience is a bonus.

Job Tags

Similar Jobs

Jurgensen Companies

Logistics Coordinator Job at Jurgensen Companies

 ...high level of organizing/follow through skills? Valley Asphalt Company is a family-owned company located in Cincinnati, OH and currently...  ...Life Insurance Key Areas of Performance: Schedules trucks to ensure crews receive requested trucking needs on time to support... 

Salon Zen Aveda - Mercato

Nail Technician Job at Salon Zen Aveda - Mercato

 ...Salon Zen Aveda Mercato in Naples, FL is looking for one nail technician to join our team. Our ideal candidate is attentive, motivated, and reliable. **** Clientele Waiting ****** Responsibilities Maintain a safe and sanitary work environment Provide custom... 

Romansphere, Inc.

Entry Level Sales Job at Romansphere, Inc.

 ...Ability to work independently while also contributing to a team. Open to learning and applying new sales strategies. No prior experience requiredcomprehensive training provided. If you are looking for a career in sales with growth opportunities and... 

University Health

Lactation Consultant Job at University Health

 ...planning and management of patient, family and staff related to Lactation Services for UH. Manages, supervises and coordinates Lactation...  ...years experience as an RN preferred. Certified as a Lactation Consultant by the International Board preferred (IBCLC) required.... 

Kelly

Bioinformatics Scientist - NIH Job at Kelly

 ...a Bioinformatics Scientist to support the National Institute of Environmental Health Sciences (NIH/NIEHS). This position requires regular on-site work on the NIEHS campus in Research Triangle Park, NC and may be eligible for telework if/when authorized. This is a long...