Customer Account Representative Job at Ultimate Staffing, Buford, GA

dCt1Nm5lQVI3L0p5MVB5M1pLV1ozdFhBYUE9PQ==
  • Ultimate Staffing
  • Buford, GA

Job Description

Ultimate Staffing is looking for experienced and personable customer account representatives for a thriving client company in Buford, GA. This candidate will also be responsible for exceeding client expectations and ensure service levels are clearly understood.

*Fully onsite in Buford, GA

*Pay range $19-$19.50

*Immediate Start

Duties and Responsibilities

  • Answer all questions, calls and emails in a timely manner
  • Demonstrates the skills and product knowledge required to perform job functions.
  • Knowledge and use of electronic catalog and website.
  • Ability to navigate AS400
  • Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner.
  • Support Customer Care Operations from our dealers and team members
  • Check order status/electronic orders
  • Process credits, return authorizations and factory charge backs.
  • Submit changes or cancellations on orders
  • Research and resolve customer inquiries
  • Initiate freight claims
  • Schedule factory drops
  • Update customer experience center with relevant inquiries
  • Assists customers in showroom as needed
  • Participates in Literature Room inventory/order literature
  • Monitor stock levels
  • Other duties as assigned

Requirements

  • Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly
  • Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals
  • Previous experience with AS400 is preferred, but not required
  • 1-2 years minimum as a customer account representative in a retail setting preferred- this is not a call center

Education

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area, Immediate start,

Similar Jobs

InSync PLUS

Motion Graphic Designer Job at InSync PLUS

 ...in film and television marketing for over 30 years and works with most major motion picture studios, streaming, and television outlets. We are looking for a talented, self-driven Motion Graphics Intern to join our team! This is a great opportunity to get hands-on... 

Kneupper & Covey PC

Consumer Protection Litigation Attorney - Fully Remote Job at Kneupper & Covey PC

 ...restriction on the location where you live or work from. For an introduction to what it's...  ...us? We are an all remote firm, and the flexibility of our arbitration docket means almost all...  .... You will be expected to work from home most of the time. You will need your own... 

M I Courier Services

Courier Delivery Driver Job at M I Courier Services

 ...Description Join Our Team as an Independent Contractor Courier Delivery Driver! Are you ready to make a difference and be part of a dynamic...  ...in the pharmacy industry. We are well known for same day, local, long distance and next day service. We are a leading logistics... 

ORION

Project Manager Job at ORION

 ...This position is accountable for multiple projects and has primary responsibility and...  ...efficiency and cost effectiveness. The Project Manager is also responsible for building...  ...specifications. Completes project billings in a timely manner. Coordinates with Project... 

HealthCare Recruiters International

Quality Engineer- Medical Device Job at HealthCare Recruiters International

 ...manufacturing process Collaborate with R&D and Regulatory Affairs teams to ensure that biocompatibility requirements are met for medical devices Provide guidance on sterilization processes and validations to ensure product safety and compliance Facilitate...