Call Center Representative Job at Dexian, Sioux Falls, SD

dHUyNGtPWVY0L1YzMnZLNGFLK1IyZEhC
  • Dexian
  • Sioux Falls, SD

Job Description

Job Description:

  • Support internal and external customers with inquiries and complaints regarding financial products and services.
  • Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
  • Perform complex administrative and customer support tasks
  • Review complaints for regulatory and non-regulatory flags and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards.
  • Respond independently to complaints escalated at the highest levels.
  • Interact with internal and external customers to resolve their issues.
  • Interact with the immediate escalations team to oversee day to day activities of the support Escalations Team.

Job Tags

Immediate start,

Similar Jobs

YES Prep Public Schools

Secondary Science Teacher Job at YES Prep Public Schools

 ...Job Description POSITION: Teacher (25-26) REPORTS TO: Principal POSITION TYPE: 10-month COMPENSATION: Starting at $62,000 annually At YES Prep, work for a mission that impacts the life trajectory of students and their families. YES... 

Employment & Training Centers, Inc.

Senior Payroll Analyst Job at Employment & Training Centers, Inc.

Were hiring a US Payroll Analyst for a 6-month contract to cover a maternity leave. This role is ideal for an experienced payroll professional who thrives in a fast-paced, high-volume environment. Youll be responsible for end-to-end payroll processing for approximately...

Theron Solutions

Millwright Job at Theron Solutions

 ...Job Description: We are currently seeking a qualified individual to fill the role of Millwright at its mining operation. Located within 2-hour drive of The Thousand Islands, Lake Ontario shoreline, the Adirondack Mountains and world class skiing at Lake Placid. Explore... 

Spectrum Staffing Services/HRStaffers Inc.

Administrative Assistant Job at Spectrum Staffing Services/HRStaffers Inc.

SUMMARY Seeking an experienced Administrative Assistant to join a dynamic team within a collaborative and fast-paced environment. This role supports day-to-day operational needs including order entry, quoting, purchasing, scheduling, shipping, invoicing, and general administrative...

Martin Brower

Class A Delivery Driver Job at Martin Brower

 ...: Position responsibilities: The primary duty of the CDL Class A Driver entails the safe and professional operation of a commercial motor vehicle, company equipment, and the courteous delivery of products to our valued customers. The CDL Class A Driver is responsible...