Job Description

SUMMARY

Seeking an experienced Accounts Receivable Supervisor to oversee billing, collections, and customer account management. This position is crucial in maintaining accurate A/R records, ensuring compliance, and supporting internal financial processes including audits and monthly close. The role offers an opportunity to collaborate with cross-functional teams and lead continuous improvement initiatives.

RESPONSIBILITIES

• Lead the accounts receivable function, managing customer portfolios and collection efforts.
• Apply payments to appropriate accounts and resolve discrepancies in coordination with the G/L team.
• Monitor customer portals daily for updates on payments, disputes, and rejections, and take prompt action.
• Prepare and analyze A/R status reports, including aging schedules and delinquent accounts.
• Communicate with customers regarding outstanding balances and payment deadlines, issuing reminders and dunning letters.
• Issue accurate and timely invoices via email and portals; respond to related customer inquiries.
• Ensure integrity and completeness of invoicing and customer records in system of record.
• Resolve billing disputes through collaboration with sales, invoicing, and project coordination teams.
• Coordinate new customer onboarding, including system setup, tax exemption validation, and insurance documentation.
• Support internal and external audit processes by maintaining and organizing financial documentation.
• Evaluate creditworthiness of new and existing customers and initiate customer payment portals.
• Oversee preparation and approval of refund and write-off schedules.
• Assist with month-end and year-end A/R close activities, including reconciliations and schedules.
• Supervise and mentor A/R team members to ensure performance and professional development.

QUALIFICATIONS

• Bachelor’s degree required; preference for Accounting or Finance with solid GAAP knowledge.
• Thorough knowledge of A/R processes, metrics, KPIs, and industry best practices.
• Advanced proficiency in Microsoft Excel; experience with AI tools in finance and financial modeling is a plus.
• Strong attention to detail and excellent communication and organizational abilities.
• Comfortable working on-site with potential hybrid flexibility following onboarding.

BENEFITS

• Engage in a key leadership role in finance operations with broad visibility across departments.
• Opportunity to contribute to strategic financial reporting and operational efficiencies.
• Stable work environment with room for growth and development in accounting and finance.
• Collaborative culture that values process improvement and employee development.
• Potential for hybrid work schedule after initial onboarding.

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